Customers
Customer stories
Case studies from the insurers and lenders that use Waniwani: what they built, how it went live, and the numbers they measured after launch.
How Tuio became the first insurer to sell on ChatGPT, and why its AI customers convert 4x better
“We've massively leveraged AI to improve our insurance experience and run more efficiently. Being the first provider live on ChatGPT allows us to convert new customers right at the point of discovery.”
15%
of Tuio's new customers come from ChatGPT
4x
conversion of ChatGPT traffic vs. Google
6 weeks
from first line of code to approved app
How Biltmore Insurance Services ranks #1 of 72 local agencies in AI answers
Biltmore Insurance Services is an independent agency with eight offices, mostly in Georgia and Florida, selling personal and commercial lines. After 10 weeks of daily tracking and fixes to its listings and content, AI assistants name Biltmore in 54% of answers to its main regional question, it ranks first of 72 tracked local agencies, and its visibility in Google AI Overviews has tripled.
#1
of 72 tracked local agencies for visibility in AI answers
How CAP Insurance Group went from 15.7% to 22.7% of ChatGPT answers in eight weeks
CAP Insurance Group is an independent agency in Charlotte, North Carolina, that sells bundled home, auto, umbrella and business cover. Between August and October 2026 the share of ChatGPT answers to local insurance questions that name CAP rose from 15.7% to 22.7%, and CAP moved from third to second of 24 tracked agencies. When ChatGPT names CAP, it usually names it first.
22.7%
of ChatGPT answers to local insurance questions name CAP
How Fintonic turns 30% of loan conversations into applications, on ChatGPT and on its own site
Fintonic is Spain's largest loan marketplace, with more than 40 lending partners. In June 2026 it launched a loan simulator inside ChatGPT that gives a real monthly payment and rate, then brought the same agent to fintonic.com in August. Today about 30% of the people who start a conversation on fintonic.com finish a simulation and click through to apply.
30%
of conversations on fintonic.com end in a finished simulation and a click to apply
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