Terms and Conditions

In Paris, the 22nd of January 2026

1. Presentation

  • Hexa SA, registered office at Chaussée de la Hulpe, 150, 1170 Brussels (Belgium), company number 0833.922.163 (the “Company”), working on the Waniwani project.
  • Service: publishes and/or markets software enabling professionals to improve distribution of offers and services through AI channels (the “Service”).
  • Website: https://app.waniwani.ai (the “Website”).

2. Formation

2.1. These terms and conditions (the “Terms and Conditions”) apply to the agreement (the “Agreement”) between the Company and customer (the “Customer”). The Company and Customer are individually called a “party” and collectively the “parties” to the Agreement.

2.2. All publicly displayed pricing and features of the Service are provided for information purposes only. Only pricing and features in offers communicated to the Customer bind the Company. Offer validity is thirty (30) days unless otherwise specified.

2.3. The Customer accepts the offer by accepting in writing, sending back a signed purchase order, or confirming in writing (including email) subscription to the offer.

2.4. By accepting the offer, the Agreement enters into force, the Customer consents to the application of the Terms and Conditions. The Customer waives conflicting provisions from their terms. Mandatory legal rules prevail over these Terms and Conditions.

3. Service

3.1. The Company commits to use best efforts consistent with professional standards to provide the Service with quality and speed.

4. Intellectual Property

4.1. The Customer acknowledges that all elements made available by the Company may be protected by one or more intellectual property rights. The Customer must refrain from using, reproducing, deleting, or adapting intellectual property references.

5. Pricing

5.1. In exchange for the use of the Service, the Customer pays the Company the price set out in the offer. Price is expressed in euros (EUR) and exclusive of value added tax (VAT).

5.2. Pricing is fixed, periodic (annually, monthly, etc.), or per-use based, and may detail additional costs like installation, migration, support, and maintenance.

5.3. The Company reserves the right to change the price of the Service at any time and must inform the Customer in writing. The new price takes effect on the first day of the second month following communication, unless otherwise indicated. The Customer may object in writing, terminating the Agreement as of the price change date.

6. Payment and Invoicing

6.1. The Company issues an invoice and communicates the invoice to the Customer. The Customer must pay immediately and at the latest before the due date (thirty (30) days after issue, unless otherwise specified).

7. Liability

7.1. To the extent permitted by applicable law:

  • The Company does not incur any other warranty or liability than those expressly set forth in the Terms and Conditions.
  • The Company may only be held liable to the Customer for its wilful misconduct, serious misconduct or that of its employees, or for any failure to fulfil the essential obligations.
  • The Company is liable only for direct damages, not indirect damages including loss of income, profits, data, customers, turnover, reputation, or future revenues.
  • If the Company were to be held liable, the total liability of the Company to the Customer under the Agreement may not exceed the price paid by the Customer for the part of the Service for which the Company is liable during the twelve (12) months preceding the occurrence of the damage.

8. Duration and End

8.1. The Agreement enters into force upon offer acceptance for an indefinite period.

8.2. Either party may terminate the Agreement by giving unambiguous notice of its intention to terminate the Agreement. The Agreement will automatically terminate at the end of a period of three (3) months from the date of the sending of the notice.

8.3. To the extent permitted by applicable law, the Company will not refund to the Customer any amount paid by the Customer at the end of the Agreement.

9. Modifications

9.1. The Company reserves the right to modify all or part of the Terms and Conditions. The Company must inform the Customer by making available to the Customer the new version of the text. Unless otherwise indicated, new provisions apply on the first day of the second month following notification. If the Customer objects, the Agreement automatically terminates on that date, with the prior version continuing until termination.

10. Communications

10.1. Parties are validly informed or notified in writing by email to the email address of the contact person set out in the last invoice issued by the Company, or in the absence of that, to the email address of the contact person set out in the offer.

10.2. The Customer acknowledges that the Company's invoice must be considered to have been sent to the Customer when it is communicated by email to the Customer's contact person.

11. Annexes

11.1. The following annexes apply to the Agreement:

  • Confidentiality
  • Data processing
  • Any other annex attached to the offer

11.2. The Customer may consult the Terms and Conditions on the Company's online legal portal.